Job Summary:

As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.

Primary Duties:

1. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.

1. The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.

1. Performs check in and check out procedures by inputting patient charges and verify demographic and insurance information.

1. Coordinates efficient patient flow through the practice or hospitalize department assigned.

1. Supports organization initiatives related to new technology, clinical programs and improving the patient experience.

Qualifications:

• 3-4 years’ Experience in a customer service environment required.

• Previous experience with an electronic health record system desired, especially GE centricity EHR or Aria required.

• Previous experience with computerized registration systems and supervisory experience preferred.

• Associates degree required.

• CPR Certification.